ICT Upgrade Proposal
Name
Institution
Upgrade Proposal代写 Heaps of Books has identified a need for Upgrade, Install, Secure and Configure Information and Data System···
Summary
Heaps of Books has identified a need for Upgrade, Install, Secure and Configure Information and Data System and is looking for a qualified IT services firm to perform the following:
i. Automatically send a notification when the stock is low
ii. Automate the ordering and purchase of books
iii. Integrate the systems with accounting software for profit loss statement, salaries, tax and GST
iv. The owner would also like a fax machine
v. Provide software upgrade
vi. Provide hardware upgrade
vii. Provide internet services
viii. Train the employees on the systems installed
GeeIntel Technologies has over a decade of experience serving local businesses in their IT needs. Our services range from ICT consultation and supplies to installation and maintenance. Our consultation services identify the need of the client and offer a solution to the problem. The superior thing about us is that our services are tailor-made to suit the needs and aspirations of the client’s company. As such, after consultation, we offer installation of ICT solution at affordable rates which also extend to the free maintenance of up to 1 year.
Statement of Work
Problems with the Company System
Heaps of Books is experiencing the slow flow of activities in the store as the services to its customers are delayed by the current systems. This majorly because they are shared as well as they are as outdated. Other problems include storage and retrieval of client information, placing orders, tracking of texts, processing purchases, and lack of automation of common activities. If there are no measures to rectify these problems the company is likely to face stiff competition from those companies which have already adopted modern technology. Consequently, Heaps of Books will lose customers because of poor customer services.
System Requirements and Specifications Upgrade Proposal代写
Hardware
Processor – dual-core 2.4 GHz+ (i5 or i7 series Intel processor or equivalent AMD)
RAM – 8 GB
Hard Drive – 256 GB or larger solid-state hard drive
Graphics Card – any with DisplayPort/HDMI or DVI support – desktop only
Wireless (for laptops) – 802.11ac (WPA2 support required)
Monitor – 19″ widescreen LCD with DisplayPort/HDMI or DVI support – desktop only
Operating System – Windows 10 Home or Professional editions, or Apple OS X 10.12.3
100mbps network card or faster, with RJ-45 cable (optional, for wired connections)
Printer
HP Officejet Pro 8660 e-All-in-One Printer
Photocopier
Canon iR2025 Office Photocopier
Modem
TG-789 Modem Hardware
Router
D-Link DI-624 router
2.4 GHz
128-bit WEP, 64-bit WEP, 152-bit WEP, WPA
328 ft (range indoor)
RIP-2, IGMP, static IP routing
Two antennae
Software
Accounting package software
Antivirus
Firewall
GAP Report Upgrade Proposal代写
Some of the hardware like a modem (US Robotics 56K* V.92 External Faxmodem), a printer (HP DeskJet 990 Cxi ), and switch (D-Link 8 Port Fast Ethernet Switch – DES-1008D) can be used with the current upgrades. However, the current PC cannot be compatible with the new upgrades. Therefore, new PCs will be needed. Other hardware needs to be purchased together with the software required.
Expected Timeline and Sign-off Point
| 1. Project Summary | |||
| Start Date | 01/10/2019 | Finish Date | 04/30/2019 |
| Project Duration | Four months | ||
| 2. Project Goal |
| Were the upgrade goals met?
|
| 3. Project Deliverables |
| Were the upgrade deliverables met?
|
| 4. Comments (If any) |
|
|
| 5. Document Signatures | |||
| Name | Description | Signature | Date |
| Heaps of Books
|
By signing this document, I acknowledge that I have received all the stated deliverables and inspected the project upgrade requirements and at this moment agree that the quality levels were met as per the contract agreement
|
04/30/2019
|
|
| Project manager (GeeIntel technologies)
|
By signing this document, I acknowledge that I have delivered all the stated deliverables, installed, and made upgrades as per the contract specifications on quantity and quality levels
|
||
| Others (if needed)
|
|||
Network Design
Project Quotation Upgrade Proposal代写
1.Hardware and software (high cost)
| Description | Quantity | Unit price (USD) | Amount |
| HP Pavilion All-in-One – 27-xa0055st | 9 | 1800 | 16200 |
| HP Officejet Pro 8600 e-All-in-On Wireless Color Printer with Scanner, Copier & Fax | 2 | 780 | 1560 |
| Canon iR2025 Office Photocopier | 1 | 1850 | 1850 |
| Modem iinet Technicolour TG789 vac | 1 | 110 | 110 |
| NETGEAR Nighthawk Pro Gaming WiFi Router. Works with Xbox, PlayStation, PC, and more. 7 Gigabit Ethernet Ports. 10Gig Port. 1.7GHz Quad-core Processor & Plex Media Server (XR700) | 1 | 600 | 600 |
| Accounting software: Sage | 1 | 10000 | 10000 |
| Antivirus: BullGuard Premium | 8 | 65 | 520 |
| Firewall: Cisco ASA 5500 Edition Bundle ASA5545-K9 ASA 5545-X with SW, 8GE | 1 | 10000 | 10000 |
Advantages and disadvantages Upgrade Proposal代写
These hardware and software are of high quality, high speed, more than 1-year warranty, 1-year maintenance, online support, and cloud connections. However, these devices are expensive and may not be affordable, use high power, and require training for use.
2.Hardware and software Medium cost
| Description | Quantity | Unit price (USD) | Amount |
| HP Pavilion All-in-One – 24-xa0065qe | 9 | 1450 | 12600 |
| Canon Office and Business MB5420 Wireless All-in-One Printer, Scanner, Copier and Fax, with Mobile and Duplex Printing | 2 | 400 | 800 |
| Canon ImageRunner 2525 Copier | 1 | 750 | 750 |
| iinet Technicolor TG789vac v2 Modem Router | 1 | 70 | 70 |
| NETGEAR Nighthawk X10 AD7200 802.11ac/ad Quad-Stream WiFi Router, 1.7GHz Quad-core Processor, Plex Media Server, Compatible with Amazon Alexa (R9000) | 1 | 400 | 400 |
| Accounting software: Xero | 1 | 20 p.m | 20 p.m |
| Antivirus: Norton 360 | 8 | 42 | 42 |
| Firewall: ASA5525-K9 Cisco ASA 5500 Series Firewall Edition Bundle | 1 | 7000 | 7000 |
Advantages and disadvantages Upgrade Proposal代写
The devices are of high quality with varied medium performance. The client gets 1-year support and warranty. Have wireless communication and cloud support and storage. However, we don’t offer maintenance and support.
3.Hardware and software low priced
| Description | Quantity | Unit price (USD) | Amount |
| HP Pavilion All-in-One – 27-xa0025xt | 9 | 1000 | 9000 |
| HP Officejet Pro 8600 e-All-in-One | 2 | 160 | 320 |
| Canon FAXPHONE L100 Multifunction Laser Fax Machine | 1 | 230 | 230 |
| iinet modem tg789 | 1 | 30 | 30 |
| NETGEAR AC1000 Dual Band Smart WiFi Router, Fast Ethernet (R6080) | 1 | 70 | 70 |
| Accounting software: Zoho Books | 1 | 190 p.a | 190p.a |
| Antivirus: Kaspersky | 8 | 30 | 240 |
| Firewall: ASA 5500-X Series Next-Generation Firewalls with firepower services | 1 | 2000 | 2000 |
Advantages and disadvantages
The devices and software are affordable. We offer free training for use. However, we don’t offer, warranty, maintenance nor support.
Procurement Timeline Upgrade Proposal代写
| 1 | Budget approval | Start Date |
| 2 | Make arrangement for Procurement i.e. -ICT proposal/Schedule/Procurement/evaluation | 2 weeks |
| 3 | Agree on the procurement strategy and EU methods. (This is important in setting timescales in the planning process.) | One week |
| 4 | Drafting quotation | One week |
| 5 | Quotation assessment | 1.5 weeks |
| 6 | Establishing evaluation criteria | 0.5 week |
| 7 | Preparing tender documentation including Terms of Conditions | One week |
| 8 | Advertising for project proposal (at local dailies and press etc.) | Two days |
| 9 | Tender submission | This will be made according to the tendering rules and regulations |
| 10 | Tender evaluation | 1-6 weeks |
| 11 | The decision to award and time for appeal to the tender committee | Two weeks |
| 12 | The contractor acquires the necessary documents needed for the certification of the contract | 1-3 weeks |
| 13 | Contract signature date | Tendering Process End Date |
Cabling Requirement
GeeIntel Technologies uses ISO/IEC 11801 international cabling standard for structured cabling systems. As such for installation and system upgrades we will use 100BASE-TX Operation which is the standard for fast internet signaling and is used with fast speed internet. Therefore, this will depend on the type of internet modem from the quotation. Other cables include Twisted-Pair Cable and 10BASE-T Operation which handle lower internet bandwidth.
Proposal Approval Document Upgrade Proposal代写
| Project Name: | Upgrade, Install, Secure and Configure Information and Data System |
| Description: | Installation of new ICT systems in the Heaps of Books |
| Project Champion: | GeeIntel Technologies |
| Project Director: | Mr. XXX |
| Approval Sought: | Upgrade Proposal |
Hi Geoff,
I hope you’re ready!
The company team just finished up the proposal to the upgrades and installations needed in your company. I am excited to notify you that the identified upgrades are in line with the company’s mission and policy and we aim to transform the customer service experience as well as adapting it to the technological changes. Please find the attached proposal file. The document contains the anticipated upgrades and installation, costs of the upgrades, timeline and procurement process of various items, as well as a comparison of cost ranging in high, medium, and low. We have also taken an initiative of drawing the network design.
In this regard, I would request you to provide in writing comments on the proposal for adjustments and recommendations for changes.
In case you would like us to discuss more information or clarification feel free to contact us on xxx.
Thanks,
Three Year Plan Upgrade Proposal代写
| Three-year plan | Year 1 | Year 2 | Year 3 |
| Growth client base | Increase the number of services computers | Increase the storage space for more data
Data storage upgrade Online ordering and delivery through a website portal |
Installation of a system upgrade for online access to books and archives
Improve user experience by implementing AI interactivity in the online activities |
| Increase in the number of employees | Installation of the human resources management information system | Installation of biometric employee sign in and sign out | |
| Larger office | Increase internet bandwidth | Change the network design
Installation of CCTV cameras |
ICT management and control center |
| Various departments | Installation and integration of computer networks | Additional Wi-Fi routers with higher bandwidth | |
| Technology changes | Cloud storage | Cloud upgrade |
Installation Plan Upgrade Proposal代写
Software installation
After the decision on which software to use for Heaps of Books automation process, GeeIntel Technologies will also evaluate the existing systems including devices, staffs, and specialist to enable planning. The main objective is to reduce the paperwork associated with cataloging and retrieval of books, and order processing. Other software automation includes antivirus software and a firewall. The three software will work synchronously and involve report generation of flaws in the out.
Installation plan
i. Preparation of the site for system installation
ii. Training of the users
iii. Review the network design and configuration
iv. Check for system requirement per the requirement of the software
v. Review the hardware system layout
vi. System hardware installation
vii. Installation of software
viii. Safety precautions
ix. Testing of systems
Testing Plan Upgrade Proposal代写
The test plan of the system upgrades will include the following
i. Network design verification for compliance: The network design that we will implement has to be compliance with the set ICT standards and can function optimally.
ii. Software and hardware tests: We will test how the new computers, router, modem, cables, and software are functioning.
The test coverage will consider the user’s ability, computer performance and speed, printers and photocopier quality assurance, internet speed and bandwidth, services automation processes, and services delivery time.
Security Plan Upgrade Proposal代写
All computer systems are prone to threats of viruses, hacking, data security breach, damages, and theft. These are challenges we have learned through years of experience in the field of ICT. In this case, Heaps of Books company system can be compromised through hacking, damage or data breach thus putting the company at risk of losing important data. It is therefore important to plan ahead on dealing with these issues. As a control mechanism, the company will be required to have ICT administrator who will be monitoring and controlling the activities of the system. The administrator will be giving authority of access to critical data and make sure no unauthorized person or computer get access to them.
Another control mechanism is to make sure all the computers have an antivirus, and they are connected through a firewall. Antivirus prevents infection to a computer data with computer worms and malwares which pose a severe threat to the data security. On the other hand, the firewall keeps unauthorized access at bay. These will further prevent hacking activities and control employee from tampering with data integrity.
Furthermore, the business must ensure any external or internal physical damage or theft is mitigated. In a bid to reduce such risks, the company should install CCTV cameras at every entrance together with the use of biometric access to the premises. In so doing, the company will be able to control the entry of strangers as well as keep track of employees’ movement. And in case of any incidents with the systems, the recordings will be analyze for the cause.
Post Installation Review Questionnaire Upgrade Proposal代写
| Project: | Upgrade, Install, Secure and Configure Information and Data System |
| Name: | GeeIntel Technologies |
| Role on project: | Upgrade and Installation |
| Date: | 04/30/2019 |
Overall Success
In your view were the installation and upgrades successful?
Yes □ No □
If yes, give the success factors?
If not, what were the main problems?
Project Planning and Timelines Upgrade Proposal代写
Did the contractor implemented the project on time?
Yes □ No □ Don’t know □
If not, why?
In your own view, was the project approach appropriate?
Yes □ No □ Not sure □
If not, explain what could have been done?
Were you concerned with the Project Execution Plan?
Yes □ No □ No plan □
Quality Upgrade Proposal代写
What rating can you give to the final system?
Excellent □ Very Good □ Good □ Fair □ Poor □ Very Poor □
Did the contractor use the quality assurance methods?
Yes □ No □ Don’t know □
If so, how effective were they?
Yes □ No □ Somewhat □
Was there sufficient testing plan before and after installation?
Yes □ No □ Don’t know □
If not, why?
Was there a testing plan?
Yes □ No □ Don’t know □
Additional comments:
Deliverables
Was the project requirement followed?
Yes □ No □ Some □
If not, in your opinion, what was the problem?
Additional comments:
Implementation Upgrade Proposal代写
Do you think the project was kicked off at the appropriate time?
Yes □ No □ Don’t know □
If not, why not?
Was the project implementation in accordance to the plan?
Yes □ No □ Don’t know □
If not, state the problems?
Were there contingency plans?
Yes □ No □ Don’t know □
Additional comments:
Issues / Other
State any significant issue from the project that is not covered in this questionnaire?
Any comment regarding the project?
Client Grievance’s Procedure and Policy Upgrade Proposal代写
Heaps of Books need to have a defined procedure and clear policy for dealing with client complaints. To address the issues that might arise from the client following procedures should be followed.
i. The client should speak to the customer service staff. If the problem is not resolved the client is given a Client Grievance Form. The confidentiality of the client should be guaranteed. Then the supervisor should forward the form to the immediate manager for action.
ii. The next level manager should try to resolve the issue and if it fails, the issue should be referred to the chief managing officer or the owner. The chief officer will then handle the client accordingly.
iii. There should be also a define suggestion box and a evaluation at the exit for clients to fill their complaints or comment on anything regarding the operations of the company.
Separate Document Upgrade Proposal代写
User training request
| Project: | Upgrade, Install, Secure and Configure Information and Data System |
| Name: | GeeIntel Technologies |
| Role on project: | User Training |
| Date: | 04/15/2019 |
Mr. Heap,
RE: User Training Request
Following the complexity of the software and the devices installed i hereby request you to allow GeeIntel Technologies to orient the users with the operation of the system and software. As part of training the following will be covered:
a. Computer basics especially operating system
b. Usage of printer, scanner, and photocopier
c. Configuration and connection of routers and modem
d. System security
e. System maintenance and servicing
f. Safety measures
Please consider allowing and setting time for this training immediately to facilitate transition to the new system.
Thanks,
Appendix
Appendix 1 Upgrade Proposal代写
Hardware
PC Hardware x4 HP Compaq dc7100 System Pentium 4 2.8GHz
1GB RAM 40Gb HDD
CDRW/DVD
Video Card on board
Sound Card on board
Network Card on board
8 USB ports (2 front, 6 rear)
2 PCI slots 1 AGP slot
Printer
HP DeskJet 990 Cxi
Modem
US Robotics 56K* V.92 External Faxmodem
Switch
D-Link 8 Port Fast Ethernet Switch – DES-1008D
ISP Carrier
Telefasta $24.99 a month
IT Support Technician
That PC Person
Hourly Rate: $160.00
Average Time: 3hrs a month
Appendix 2 Upgrade Proposal代写
Interview with Owner: My staff keep hassling me to get into the digital age and automate my systems. They say that it can save me time and show me where I can improve my business. They seem to think that this will show in productivity increases in orders and sales and that I might be able to open another store near another university. I do’t ko? Can you see anywhere I can improve productivity? Hey, I know, h do’t ou talk to my sales staff they are probably the best ones to talk to about how we need to improve our systems.
Sales Staff Interviews:
Sales Staff 1 I have been working here for quite a while now and I think that the owner, Geoff, is good to work for.
Geoff is extremely good at sourcing obscure archived text, which is really good for assignments and assessments; it gets the lecturers thinking too. Geoff references a lot of paper based material to find archive text and even really old, early turn of the century research papers. He seems so wrapped up in paper and card catalogue sstes that he a’t see the eefits in automating his point of sale and ordering systems. He needs someone to explain the benefits, time and cost savings that come with going from a manual system to an automated system.
Now, one simple example of this is that only one pc is connected to the internet and when e use the iteret e a’t even receive phone calls. Also, on an average day 2 – 3 hours can be spent ordering and researching books on the internet. That means that no phone calls are received and customers complain that they can never get through to us on the phone. When customers complain they say that if they could get the same quality of service from someone else they would go there.
What they are really saying is that we provide the products that they are looking for and we can locate obscure items but they want a better response time. Our ability to deliver what the customer needs seems to be the only thing that keeps our customers coming back to us. Once we do the orders online, we print the invoice out and file it. When the order comes in we manually check the ISBN numbers to the invoice; this is time consuming; I wish he would get a barcode scanner.
Sales Staff 2 Geoff’s lue ut he eeds to get out of the 80’s ad realise there is more to business than hat he’s doig. Upgrade Proposal代写
Eerthig takes too log; like a spreadsheet to ru our aouts; he’s looking for trouble. I am doing accountancy at Uni and I have seen a lot of case studies here usiesses fail just eause the do’t hae the sstes to support the. You know, ou’e ol got basic functions, ou a’t ross referee aterial or compare year to year and forget any GST reporting! Geoff needs to get some decent software to run the business better. That’s goig to e the only way we are going to be able to expand. There are plenty of Uni students that need our knowledge and access to texts that are not carried by other book shops. This business could really grow with the right systems.
Sales Staff 3 Man you talk to him about the latest graphics card or the new release games and he looks at you like your talking a foreign language. OK I get that, I have parents, the oldies are not too thrilled about technology. It’s a pit though, I’e foud soe really great stuff for hacking, like; I mean; by some unknown author and other really cool stuff I can do with my PC. He needs to get into the digital age or perish like the diosaur he’s atig like.
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